Terms & Conditions
Cancellations; a non-refundable charge of one night room and tax will be charged to the credit card on file or the cash deposit and the rest of the reservation will be nulled. For groups and for holidays 100% of the stay will be charged, non-refundable.
The guest can cancel free of charge until 3 days before arrival. The guest will be charged the first night if they cancel in the 3 days before arrival. The guest will be charged 100% of the reservation if they cancel in the 7 days before arrival for all Ecuadorian holidays.
All departures prior to date agreed at time of check-in will be subject to a one night's stay early departure charge. Or the rate agreed if less than $100 USD. No refunds after check in.
Check In: 02:00 PM
Check Out: 12:00 PM
If availability permits it; early check-in and late check-out can be provided at a surcharge.
[Check in before 9 AM will have a 25% night’s charge and before 6 AM 100% night’s charge. Late check out after 3 PM will have a 25% night’s charge, and after 6 PM will have a 100% night’s charge.]
At time of check in, we need to guarantee the full length of your stay.
All departures prior to date agreed at time of check-in will be subject to a one night's stay early departure charge. Or the rate agreed if less than $100 USD. No refunds after check in.
The hotel is not responsible under any circumstance for valuable items (jewelry, phones, computers, money, documents etc) left in or outside the room, each guest is responsible for looking after their personal belongings.
The hotel offers a safe box at the front desk where the guest can leave their valuables.
Guests are responsible for charges incurred by any member in their party or reservation.
By making a reservation and/or checking in, the guests are agreeing to these terms and conditions.